PRIVACY POLICY


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing (if applicable): We may send you emails about our store, new products and other updates.

We never share any of your information to any third-party company. Your privacy is very important to us.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@dchroasters.org or mailing us at: DCH Roasters, Inc 3772 Roosevelt Street, Riverside, CA, 92503, United States

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

If you choose a direct payment gateway to complete your purchase, then your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only if is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Section 4 - Cookies

For enhance browsing experience, our website uses "cookies", which are small pieces of text sent to your browser when you visit our website. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on our website. 

Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, subscribing to our Newsletter or when you place an order from the online shop. 

It is highly likely that our website uses both Transient Cookies and Persistent Cookies.

Transient Cookies:

 These are deleted from the computer as soon as you close your browser. So you do not need to delete such cookies each time you use a website.

Persistent Cookies:

These are stored on the computer and contain information on user preferences. These preferences can be used for further browsing sessions and are retained as long as the user allows them. Unlike transient cookies, these cookies are permanently stored and are not deleted even when the computer is closed. We encourage you to delete such cookies, for privacy purposes.

Furthermore, if you are concerned and are unsure of which cookies are being used by a web browser, we highly encourage you to delete cookies in order not to be tracked. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies but you can set your browser option on your own device or technology. If you choose to disable cookies altogether, some areas in our website, such as our Online Shop, may not function properly or at all. 

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

There may be links in our website that may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card information at the check-out page, our Level 1 PCI compliant uses 128-bit Secure Socket Layer technology (SSL) encryption, which encrypts your information. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@dchroasters.org.

 

Updated: March 6, 2018